Expertise on accessibility

Ensuring accessibility is becoming increasingly important as digitization progresses, as well as through enacted laws.

Public services are obliged by § 12 of the Disability Equality Act to introduce only barrier-free IT products. However, commercial enterprises are also required by the Social Security Code and should take into account the needs of workers with disabilities in the introduction of IT products. As a result, software manufacturers are increasingly under pressure to make their applications accessible.

Our reports are not standardized, but are created individually for each customer. This allows us to make a precise statement about the accessibility and ensure. Our IT experts have been specially trained for the examination of accessibility in our company and are characterized by a unique expertise in the market.

Our experts will prepare accessibility reports for you

  • Client-Application
  • Web-Application
  • Web Appearances
  • Documents.

Our four-step model

Our IT experts prepare the reports according to the proven four-step model of Papenmeier Consulting. This guarantees you a consistent test procedure.


In the first phase, the application's workflow is gone through with an experienced user or identified by a training guide. As a result, our experts will later be able to check the real work process accordingly.


During this phase, the current state of accessibility and usability will be assessed against the relevant accessibility criteria. The application or document is tested using assistive technology and specialized test tools in the pre-defined workflow to identify deficiencies and specify them in the next phase.

Analysis & Documentation

In the penultimate phase, abnormalities from the verification are examined more closely and tested against the requirements of BITV 2.0, WCAG 2.0 and DIN EN ISO 9241. Occurring deviations are documented and described in detail. For better understanding, any deviation is additionally visualized by screenshots in the documentation.


Since each impairment is associated with different needs, we assess accessibility based on specific criteria for the type of impairment. This prevents a generalized and thus wrong overall statement about the accessibility. Through the differentiated evaluation, our customers receive a more in-depth and in-depth report, which allows for occasional improvements to improve accessibility and prevents significant additional expenses.

The following impairments are taken into account in the appraisals:

  • Blind
  • Visually Impaired
  • Motor Impairments
  • Hearing Impairments